Terms of Service

What you need to know

• Using minterus.com means you accept these Terms.
• Orders may be declined or canceled for suspected fraud, stock issues, or pricing errors.
• Prices are in USD; taxes are shown at checkout where applicable. Accepted payments: PayPal, credit/debit cards, Stripe, Airwallex.
• Standard shipping: handling time 1-1 business days; transit time 2-5 business days; $6.99 per order.
• Returns: 30 days from delivery; no restocking fee. Refunds are processed in 5-7 business days after inspection; original shipping is refunded only when Minterus is at fault.
• Use the site responsibly: no scraping, no abuse, no misuse of brand assets.
• Liability is limited and the site is provided as-is to the extent permitted by law.
• We may update these Terms; continued use means you agree.

1. Acceptance of Terms

Welcome to Minterus. By accessing or using minterus.com, creating an account, or purchasing products, you agree to be bound by these Terms of Service and all policies referenced herein. If you do not agree, you must stop using the site.

Plain-English summary

Browsing or buying on our site means you are agreeing to these rules.

2. Account Responsibility

If you create an account, you agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately if you suspect unauthorized access.

Plain-English summary

Keep your details accurate and your password safe. Tell us if something seems wrong.

3. Order Acceptance; Right to Refuse or Cancel

All orders placed through minterus.com are offers to purchase and are subject to our acceptance. We may refuse or cancel any order at any time for reasons including, but not limited to, suspected fraud, inventory limitations, system or pricing errors, or inability to verify payment. If your order is canceled after payment, we will issue a refund to your original payment method.

Plain-English summary

Your order is confirmed when we accept it. We may cancel for fraud checks, out-of-stock items, or pricing mistakes, and will refund you if that happens.

4. Pricing and Payment

All prices are listed in USD. Taxes are shown at checkout where applicable. By submitting an order, you authorize Minterus to charge the total amount (including applicable taxes and shipping fees) to your selected payment method. Accepted payment methods: PayPal, credit/debit cards, Stripe, Airwallex.

Plain-English summary

Prices are in USD. You will see taxes at checkout when they apply, and you authorize the charge to your chosen method.

5. Shipping and Delivery

We ship orders with a standard handling time of 1-1 business days and a standard transit time of 2-5 business days. The standard shipping fee is $6.99 per order. Delivery estimates can vary due to carrier delays and other factors beyond our control. For fuller details, refer to our Shipping Policy.

Plain-English summary

We prepare orders in 1-1 business days, carriers typically take 2-5 business days, and shipping costs $6.99 per order.

6. Returns and Refunds

Minterus accepts returns within 30 days from delivery. There is no restocking fee. Refunds are processed 5-7 business days after the returned item is received and inspected, and may take 5-10 business days to appear on your statement depending on your bank or card issuer. Original shipping fees are refunded only when Minterus is at fault. For full instructions, refer to our Returns and Refund Policy.

Plain-English summary

Return within 30 days from delivery. We process refunds within 5-7 business days after inspection; your bank may take 5-10 business days to post it.

7. Acceptable Use

You agree not to misuse the site or services. Prohibited behaviors include, without limitation: scraping, crawling, or harvesting data; using automated bots not expressly permitted; attempting to interfere with security or site operations; uploading harmful code; abusive, harassing, or unlawful conduct; misrepresentation or fraud; and unauthorized use of Minterus trademarks, images, or other brand assets, including for resale or commercial purposes without prior written permission.

Plain-English summary

Use the site fairly and safely. No bots, scraping, abuse, or misuse of our brand.

8. Intellectual Property

All content on minterus.com, including text, graphics, logos, images, product photographs, videos, and software, is owned by or licensed to Minterus and is protected by applicable intellectual property laws. You may use the site and its content only for personal, non-commercial shopping purposes. Any reproduction, distribution, modification, or creation of derivative works requires our prior written consent.

Plain-English summary

The content on our site belongs to us or our licensors. Please do not copy or reuse it without permission.

9. Limitation of Liability; Disclaimers

To the fullest extent permitted by law, Minterus and its directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the site or purchase of products. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.

The site and services are provided on an “as is” and “as available” basis. To the extent permitted by law, Minterus disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Plain-English summary

We work hard to serve you, but we cannot cover every type of loss. The site is provided as-is, and our liability is limited.

10. Force Majeure

Minterus will not be responsible for any delay or failure to perform due to events beyond our reasonable control, including acts of God, natural disasters, pandemics, labor disputes, supply chain disruptions, governmental actions, power failures, or internet outages.

Plain-English summary

Extraordinary events outside our control may affect services or timelines, and we are not liable when they do.

11. Governing Law

These Terms are governed by the laws of the country in which the brand operates, without regard to conflict of law principles.

Plain-English summary

The laws of the country where we operate apply to these Terms.

12. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on minterus.com. Your continued use of the site after changes are posted constitutes acceptance of the updated Terms.

Plain-English summary

We may revise these Terms; if you keep using the site, you agree to the new version.

13. Contact

If you have questions or need support, we are here to help.

• Email: [email protected]
• Business address: 68 Quí Lân 3, Thạnh Quới, Vĩnh Thạnh, Cần Thơ